ITVET Teammate Awards 2025

Our ITVET Teammate Awards 2025 took place on Friday 12th September at The Charis Centre in Bishop’s Stortford – and what a memorable evening it was! This annual event serves as a wonderful opportunity to honour the outstanding individuals who truly make ITVET the exceptional company it is today. From remarkable achievements to everyday dedication, our teammates continue to inspire us all.

A huge congratulations to all our nominees and winners. And a heartfelt thank you to every single one of you for the brilliant work you do day in and day out. Without further ado, let’s take a moment to celebrate the stars of the night and look back on the highlights from the event.

The winners

Personal Achiever Award

James Drake, Service Desk Technician

James Drake has had an exceptional year of personal and professional growth. Since being promoted to Technician, James Drake has fully embraced his new responsibilities with enthusiasm and professionalism, making a real impact. His strong work ethic, attention to detail, and impressive output helped the team manage even the busiest periods with ease. James’s continuous improvement and positive attitude are a true inspiration to those around him.

Team Player Award

Matt Runciman, Infrastructure Engineer

Matt Runciman truly embodies what it means to be a team player. Always ready to lend a hand, support his teammates, or offer sound advice, Matt consistently goes the extra mile. His commitment to following procedures and championing best practices makes him a dependable and trusted team member. No matter the challenge, Matt is someone everyone can count on – making him an invaluable part of the ITVET family.

Giving Back Award

Charlotte Fountain, Client Relationship & Procurement Assistant

Charlotte Fountain has a heart of gold and inspires others through her actions. From transforming our garden space to actively participating in volunteering days and sponsored hikes, she exemplifies our values in action. In the office, she’s always ready to pitch in – whether it’s helping with deliveries or keeping the coffee machine spotless. Her constant willingness to go the extra mile makes a meaningful and lasting impact on the whole team.

Best Newcomer Award

Alex Howell, Service Desk Engineer

Since joining ITVET, Alex Howell has made a huge impression. With a strong work ethic and a fantastic attitude, he brings dedication, care, and a collaborative spirit to everything he does. Breaking the Engineering team’s record for the most ticket closes the same month he was promoted, Alex has already proven he’s a rising star. He’s responsive, dependable, and a great person to have around.

Outstanding Customer Service Award

Vanesa Elliot, Service Desk Agent

Vanesa Elliot sets the gold standard for client interactions. Her warmth, professionalism, and consistently polite manner shine through in every call she takes. Colleagues and clients alike regularly praise her calm, helpful approach, which continues to inspire those around her. Vanesa’s commitment to going above and beyond makes her a role model on the Service Desk – and a true asset to ITVET.

Innovation Champion Award

Andy Watts, Service Desk Manager

Andy Watts is always thinking ahead. Known for his inventive mindset and deep technical know-how, he’s constantly looking for ways to improve how we work. From automating processes to integrating clever AI solutions, his passion for streamlining operations and finding smarter ways of working makes a real difference to the team. Whether it’s refining service desk procedures or dreaming up the next big idea, Andy’s creativity and curiosity make him a standout innovator at ITVET.

Unsung Hero Award

Rob Felton, Senior Project Engineer

Rob Felton is the kind of teammate who gets things done – and always delivers. Highly dependable, he’s always willing to step up and get to any site without hesitation. Rob works hard to ensure critical tasks are completed on time, and everything runs smoothly for the client. His dedication, technical skill, and professionalism make him a true unsung hero at ITVET.

Manager of the Year Award

Andrea Murphy, Service Desk Manager

Andrea Murphy leads with empathy, drive, and an unwavering commitment to her team’s success. A supportive, motivating presence, Andrea creates a culture where people feel valued, heard, and encouraged to grow. Her ability to juggle multiple responsibilities without ever losing sight of the human side of leadership sets her apart. As a trusted mentor and a steady force behind a thriving Service Desk team, Andrea’s impact is undeniable.

Team of the Year

Infrastructure Team

Small but mighty, the Infrastructure team has gone above and beyond this year. With lightning-fast response times, a can-do attitude, and a friendly approach, they’re the unsung backbone of ITVET. Whether resolving internal issues in record time or ensuring everyone has the tools to do their job, they always give it their all. Their dedication, efficiency, and willingness to help have not gone unnoticed and are deeply appreciated across the company.

Teammate of the Year

Alex Stickland, Mobilisation Manager

Alex Stickland is everything you’d want in a teammate – reliable, calm under pressure, and always willing to roll up her sleeves. In her role as Mobilisation Manager, Alex puts her heart into everything she does to ensure smooth transitions for clients. Her positive energy, strong work ethic, and exceptional communication have earned her praise from both teammates and clients alike. Always ready to tackle the tough stuff with grace, Alex is a shining example of what makes ITVET special.

Wrapping up

The ITVET Teammate Awards 2025 was a night to remember – full of well-deserved recognition, heartfelt appreciation, and inspiring stories of excellence. We’re proud to celebrate the individuals who make ITVET such a special place to work. To every nominee, every winner, and every teammate – thank you. Your hard work, dedication, and team spirit are what drive our success.

Want to be part of something amazing?

We’re always on the lookout for passionate and talented people to join our growing team. If you’re looking for a company where your work matters and your growth is supported, check out our current opportunities.