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24×7 Outsourced IT support services

Avoid costly downtime with fast, reliable and secure IT support

We provide 24×7 outsourced IT support services – either remotely or onsite. As your trusted tech partner, we’ll proactively monitor and manage your entire IT estate so you can focus on driving success for your business. ​

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IT support that helps you do business better

  • Consolidate all your IT costs and services with one trusted partner.

  • Keep your business moving with fast and reliable IT support 24/7.​​

  • ​​Optimise your​ IT infrastructure to boost efficiency and productivity. ​​

  • Keep your systems and data safe with leading IT security solutions.​

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CUSTOMER SATISFACTION

15

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YEARS IN IT SUPPORT

4000

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USERS SUPPORTED

500

+

CLIENTS SUPPORTED

A complete IT support package that covers all your needs​

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24/7 IT support desk​

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Proactive monitoring​

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Scheduled preventative maintenance​

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Data protection​

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Cyber security solutions​

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Penetration testing​

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Hardware & software​

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Cloud services​

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Network specialists​

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Communications

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Connectivity​

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Inventory management​

We’re trusted by over 500 clients

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What is outsourced IT support? 

Outsourced IT support, or IT managed services, is the use of third-party service providers to take care of all your IT needs. You’ll benefit from specialist skills and expertise without the hassle or expense of maintaining an in-house IT team. This can be more cost-effective, especially for smaller enterprises, which is one of the key benefits of outsourced IT support. 

What are the benefits of outsourcing your IT support? 

In today’s business world, it’s crucial that your network and computer systems are working efficiently to support your business. However, monitoring and maintaining your IT estate can be a complex and time-consuming task that requires specialised skills and expertise. This is where enterprises are realising the benefits of outsourced IT support.  

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Cost savings

Reduces operational costs for hiring, training and maintaining an in-house team. 

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Access to specialists

The latest specialist skills and expertise at your fingertips. 

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Around the clock support

24/7 UK-based service desk to ensure your business runs smoothly around the clock. 

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Scalability

It’s easier to scale outsourced IT support as your requirements change or your business grows. 

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Improved efficiency and productivity 

Faster resolutions to minimise the impact of IT issues on business operations. 

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Keeps resources focused 

Frees up resources so you can focus on what you do best. 

The ITVET Team Outside Their Blue Head Office In Bishop's Stortford

Why work with us

Your trusted tech partner for all your IT needs

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Microsoft Solutions Partner

As a Microsoft Solutions Partner, we have access to exclusive partner discounts that we pass on to our clients to save you money on licensing agreements.

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Highly skilled team

Our engineers are trained to a higher level than what’s expected in our industry. This means you can expect a high-quality service with quick resolutions.

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Single point of contact

As your technology partner, we become your single point of contact and liaise directly with third-party suppliers. Having one supplier that deals with everything makes life easier, so you can focus on your core business activities.

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Rapid response

We pride ourselves on our rapid response times. If you experience any IT issues, we’ll resolve them as quickly as possible to minimise downtime and disruption to your business. 

Partner with ITVET

ITVET is perfect for your business if…

  • You’re a UK-based SME or large enterprise
  • You need a flexible and scalable IT package tailored to your needs
  • Compliance and security are a priority for your business
  • You want a single point of contact for all your IT requirements
  • You’re looking for an eco-friendly IT provider that aligns with your values

Switching to ITVET is quick and easy

When you switch to ITVET we promise a seamless transition with minimal downtime and disruption. Our experienced mobilisation team will tightly plan and manage every aspect of the migration. We’ll work closely with all third-party providers and ensure you’re updated every step of the way.

Green Icon of Our Planet

We work in harmony with our environment

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    We’re certified with ISO 14001 for environmental management
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    We have several initiatives to reduce consumption, including paperless working
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    Sustainable processes are business as usual for us
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    We provide free environmental consultations
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    We actively support a circular economy
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    Our technology enables all buildings to become more energy efficient
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    We’ve reduced our travel and carbon footprint

Discover more ways we can help you

What our
clients say

View more

We commented in this office about the consistent high levels of customer service that we all receive from ITVET across all departments. They evidently have a high standard of customer service training that is utilised by the whole team.

Golden Square Shopping Centre

Company Representative

Knowing you guys are there is reassuring, thank you as always for all your help and support, it really is appreciated.

IWFM

Company Representative

Outstanding support provided when we need it and special mention to all the team who have all been extremely helpful and patient.

Sarah Waddington Solicitors

Company Representative

Speak to an expert

    *If you’re looking for job roles please visit the ITVET careers page.





    Frequently Asked Questions

    • Why outsource IT support

      Companies choose to outsource IT support because it offers a host of benefits. This includes cost savings, added expertise, around the clock support, cost predictability, and access to the latest technologies.  

    • Is IT cheaper to outsource? 

      Yes! Outsourced IT services reduce operational costs for hiring, training and maintaining internal employees. Rolling all your IT costs into one fixed monthly payment also makes it easier for you to manage your budget.

    • How much does it cost to outsource IT support? 

      The cost of outsourcing IT support varies and depends on a wide range of factors such as type of service, company size, and the level of expertise you require. ITVET provides flexible outsourced IT support contracts tailored to your specific business needs. This includes the option to upgrade to 24/7 cover to accommodate longer working days.

    • What types of IT support can be outsourced? 

      ITVET takes care of your entire IT estate. You can outsource as little or as much as you need. Types of IT support that can be outsourced include help desk support, cloud services, backup services, network security and telephony.