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Why choose ITVET?
We’re your trusted IT support and technology partner
Our friendly team offers flexible, reliable IT services you can depend on. Delivering a flawless customer experience is extremely important to us. Our customers love our warm and supportive approach, which is why they think of us as an extended part of their team and heartily recommend us. ​
Why choose ITVET?
We’re your trusted IT support and technology partner
Our friendly team offers flexible, reliable IT services you can depend on. Delivering a flawless customer experience is extremely important to us. Our customers love our warm and supportive approach, which is why they think of us as an extended part of their team and heartily recommend us. ​
Quality you can trust
All our services are wrapped in layers of compliance and governance. We maintain several quality and assurance certifications that run through every process in our business.
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ISO 9001:2015
Quality Management System
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ISO 27001:2013
Information Security Management System
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ISO 22301:2019
Security and Resilience
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ISO 14001:2015
Environmental Management System
Our impeccable IT support service
Experience the gold standard of a consistently caring, and personal service
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Our whole team are warm, kind, and empathetic.
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No phone menus or bouncing around a call centre​.
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Speak to a qualified engineer straight away​.
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​No need to explain your issue to multiple people.
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We start fixing your issue immediately​ to give you a fast resolution.
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We personally answer your call straight away.
Compelling reasons to choose us for your IT services​
24/7 IT support
Our UK-based ITIL service desk is available day and night. We also manage and monitor your systems and networks including cyber security monitoring and penetration testing. ​
Dedicated account manager​
All our clients have their own dedicated client account manager, who will get to know you and your business. We believe in mutually productive relationships with the personal touch.
Single point of contact​
As a full-service IT provider, we manage all your IT systems, support, communications, and hardware. Having a single provider and one invoice reduces the complexity and makes life easier for you.
First call resolution​
Our expert engineers answer the phone straight away and usually begin troubleshooting your problem immediately for a superfast resolution.
360° technology management​
We take full ownership and management of all your IT systems. We work directly with any third-party technology providers to resolve any issues seamlessly.
Full UK coverage
Using the latest remote access tools and supported by engineers based at our three strategically located UK offices, we can resolve issues quickly, whether remotely or on-site.
Working together with our technical experts is super easy
Our Prince 2 qualified experts ensure seamless project management
We’ve invested heavily into our project management team. Our Prince 2 qualified experts ensure that all our projects are smoothly managed to ensure minimal downtime and disruption to your team. We’ve spent years fine-tuning our mobilisation process, taking the headache out of onboarding with us. We’re experts in digital transformation, expertly guiding you through your technical vision.​
Technically speaking, we’re brilliant!​
Microsoft Solutions Partner
With a large team of highly qualified and experienced engineers, we’re the best choice to manage your Microsoft products.​
In-house software team​
For technical integrations, building custom reporting dashboards, or system customisations, our in-house developers are ready. ​
Technical excellence​
Our standards are very high – Our engineers are much more technically proficient than their equivalents in other IT companies. ​
Robust cyber security​
We provide multiple layers of protection against potential threats – even the most sophisticated.
24/7 proactive monitoring ​
Your systems and networks are monitored day and night, including penetration testing. This enables us to do preventative maintenance, fixing things before there’s any downtime.​
We’re accredited experts
Environment
We place our environmental commitments at the heart of our business operations and processes.
Circular economy
We employ a circular economy business model wherever possible, saving precious resources.
Charity
We donate both time and funds to deserving causes within our community and beyond. We build strong ties with our charity partners.
Our people
Our team are fairly paid, mentored and supported. We invest in creating a kind and positive culture.
Ethics & integrity
The main objective of running our business is to do good rather than just generate profits and growth.
Technical partnerships you can trust
Our clients
love us
View more
Very efficient engineer who resolved my issue in a timely manner. Thank you.
County Mall Shopping Centre
Company Representative
Great, smooth and straightforward service as always. 5* for ITVET, always really helpful.
The Glades
Environmental Service Manager
It is really a pleasure to deal with anyone from ITVET, as well as being the best IT company I have ever worked with.
1 Heddon Street
Community Co-ordinator
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