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Careers

The ITVET Community

We are proud to be a company that is different, but not just for the sake of it. We take great pride in the fact that we are a community, and as a community, everyone contributes, has a voice and is treated equally.

Benefits

We care about the health, welfare and happiness of our staff, which is why we offer what we believe to be one of the best benefits packages around. When you join our community, we aim to improve your overall wellbeing, as well as enhancing your career.

Diversity

We feel strongly that an inclusive working environment is a productive one and that diversity fuels innovation. We employ dedicated, hard-working individuals at ITVET and treat every employee equally and with respect.

Latest Technologies

As a market leader in our field we have adopted the very latest cutting edge technologies using Azure Micro Services at the core, including Azure (Service Fabric Cluster, Service Bus), Microservice Architecture and .NET core.

Our Teams

Software Development

Client Services

Engineering

Sales & Marketing

Finance & Administration

We have designed a suite of innovative products to enable other businesses to work more efficiently. Our software development team is a friendly, diverse and creative group of people who work hard to provide exceptional results and design unique solutions for our customers.

Job Opportunities

Client Services Supervisor
£26,000 - £29,000

Client Services Supervisor

£26,000 - £29,000 +Bonus & Excellent Benefits

Apply Now

At ITVET group we are committed to breaking the boundaries in IT Managed Services. Our passionate, expert team is dedicated to driving our client's technology forward, through innovation and perseverance. We are proud to be a company that is different, but not just for the sake of it. We take great pride in the fact that we are a community, and as a community, everyone contributes, has a voice and, is treated equally.

Job Summary:

As a Client Services Supervisor, you will oversee the day-to-day activities of the Software Services support team, dealing with new client on-boarding, and support requests. Overseeing support requests and distributing them to the relevant colleagues so they are dealt with in a timely fashion. This will include assessing each request to prioritise, and monitoring the workloads of technical service advisors and software developers

The role will involve:

  • Manage a small team of technical service advisors
  • Manage the workflows and workloads of the team
  • Oversee the on-boarding of new clients who have purchased ITVET software
  • Liaise with clients and suppliers for data or services that may be required
  • Assist with training of clients to use ITVET software (training will be provided)
  • Ensure development requests are packaged correctly before assigning to developers
  • Ensuring data entry is consistent and accurate
  • Helping the team with priorities and ensuring everyone has a sufficient amount of work
  • Monitoring the quality of the various products; raising improvement suggestions

The ideal candidate will:

  • Experience managing a team
  • Tech savvy or technical experience
  • Have great attention to detail
  • Be friendly and proactive
  • Be experienced in customer services and administration
  • Have excellent organisational and prioritisation skills

As well as a generous salary we offer an excellent range of benefits:

  • Pension plan
  • Keep fit and healthy with a fitness allowance
  • Private Health insurance
  • 29 days holiday
  • Virtual social calendar of events

Our mission statement is to provide innovative technology solutions with integrity, whilst caring for our clients and planet. Actively encouraging and enabling our colleagues and partners to support charitable and worthwhile good causes in our communities. In line with this, we seek people who are generally kind spirited and caring towards others.

Successful candidates are subject to a basic DBS check.

Apply Now
Trainee IT Support Engineer
£20,000 - £22,000

Trainee IT Support Engineer

£20,000 - £22,000 +Bonus & Excellent Benefits

Apply Now

As a Trainee IT Support Engineer, you will act as the first point of contact for Managed Service customers contacting ITVET to report issues and faults. The role reports into the Client Services Supervisor and you will be supporting our Client Services team.

This will ideally be either your first role in IT or have some experience in IT support and the successful applicant will be looking for a long-term career in IT, but just isn't sure what path to take. It can lead onto a role in Service Engineering to Project Deployments and even Software Development! No qualifications are necessary, self-paced training will happen in the office as part of the day-to-day duties. You will be supported with all aspects of the role by the team supervisor and your peers, so you will never be left not knowing what to do.

The ideal candidate will have a passion for all things tech and will love playing around with gadgets. It is essential the candidate is friendly and helpful and is really good at communicating; if you have worked in retail in this past this can really help.

Our Microsoft Gold Service Team is renowned for providing an excellent support service to our prestigious portfolio of clients which include The Crown Estate, for whom we provide the IT & Communications for all of Regent Street, JLL, Cushman Wakefield and British Land to name but a few.

We offer in house training across the wide range of services we offer, and encourage and assist team members through technical professional qualifications, Microsoft or Cisco etc. which we will pay for. Whilst we like our team members to touch as wide a range of technologies as possible, we also believe that it is essential that we help you discover which ones you excel at.

Day-to-day responsibilities as a ITVET Trainee IT Support Engineer:

  • Answering the telephone and speaking to our clients
  • Taking down the details of their issue and recording it in our system
  • Connecting remotely into our clients' laptop/workstation and helping resolve faults
  • Escalating requests to ensure our clients get their service requests resolved quickly
  • Carrying out basic checks and making sure all information is gathered from the client
  • Help carry out quality checks in line with our company ISO standards
  • Completing basic Service Desk changes for leavers and joiners

Desirable:

  • Face-to-Face customer service skills
  • Experience with Microsoft Office
  • Experience with Microsoft Windows 10 and MacOS
  • Confident telephone manner and good communicator
  • Ability to explain technical things to non-technical people
  • Logical troubleshooter who applies common sense

As well as a generous salary we offer an excellent range of benefits:

  • Pension plan
  • Keep fit and healthy with a fitness allowance
  • Private Health insurance
  • 29 days holiday
  • Virtual social calendar of events

At ITVET group we are committed to breaking the boundaries in IT Managed Services. Our passionate, expert team is dedicated to driving technology forward, through innovation and perseverance. We are proud to be a company that is different, but not just for the sake of it. We take great pride in the fact that we are a community, and as a community, everyone contributes and is treated equally.

Successful candidates are subject to a basic DBS check.

 

Apply Now
Client Account Manager
£60,000 - £90,000

Client Account Manager

£60,000 - £90,000 OTE + Excellent Benefits

Apply Now

At ITVET group we are committed to breaking the boundaries in IT Managed Services. Our passionate, expert team is dedicated to driving our client's technology forward, through innovation and perseverance. We are proud to be a company that is different, but not just for the sake of it. We take great pride in the fact that we are a community, and as a community, everyone contributes, has a voice and, is treated equally.

Job Summary:

As a Client Account Manager, you will be dealing with account and sales queries from our existing client base, as well as dealing with fresh sales enquires.

The role will involve:

  • To develop and maintain long-term relationships and to ensure that we continue to deliver excellent service to our clients
  • Day to day contact for all managed client accounts
  • Identifying new sales opportunities with existing accounts, upselling and cross-selling
  • Collaborating with internal teams to meet service level agreements and project delivery deadlines
  • Proactively managing and resolving clients queries or concerns as and when required
  • Working to internal procedures and processes, ensuring client information is kept up to date and relevant
  • Raising sales proposals and quotes

You will be:

  • Experienced in IT or Managed Services Sales
  • Self-motivated and confident in your ability to close sales
  • Able to build and maintain strong, long-lasting client relationships at all levels
  • Focused on developing your career, and growing with our company
  • Competent with up/cross selling a full range of products and services
  • Able to communicate and present to an exceptional level
  • Outgoing, likeable and confident in your own personality, with high energy levels
  • Able to work on own initiative with a proactive nature
  • Willing to travel

As well as a generous salary we offer an excellent range of benefits:

  • Pension plan
  • Keep fit and healthy with a fitness allowance
  • Private Health insurance
  • 29 days holiday
  • Virtual social calendar of events

Our mission statement is to provide innovative technology solutions with integrity, whilst caring for our clients and planet. Actively encouraging and enabling our colleagues and partners to support charitable and worthwhile good causes in our communities. In line with this, we seek people who are generally kind spirited and caring towards others.

Successful candidates are subject to a basic DBS check.

Apply Now
Senior Project Engineer
£32,000 - £38,000

Senior Project Engineer

£32,000 - £38,000 +Excellent Benefits

Apply Now

At ITVET group we are committed to breaking the boundaries in IT Managed Services. Our passionate, expert team is dedicated to driving our client's technology forward, through innovation and perseverance. We are proud to be a company that is different, but not just for the sake of it. We take great pride in the fact that we are a community, and as a community, everyone contributes, has a voice and, is treated equally.

Our Microsoft Gold Service Team is renowned for providing an excellent support service to our prestigious portfolio of clients which include The Crown Estate, for whom we provide the IT & Communications for all of Regent Street, JLL, Cushman Wakefield and British Land to name but a few.

You will:

  • Be a highly experienced and talented Microsoft Server Engineer, who is looking to take the next step in their career
  • Have experience deploying and completing large Windows server migrations and installs in corporate environments
  • Be a logical trouble-shooter with common sense, who can lead and suggest the best solution
  • Have excellent organisation and time management skills
  • Be a strong communicator and speak confidently with clients and internal staff
  • Have a high level of technical skills and knowledge
  • Be able to work under pressure and self-motivate
  • Be proactive and willing to go the extra mile for our clients
  • Be willing to travel to client sites
  • Be willing to assist and mentor colleagues with technical advice and guidance
  • Fluent English speaking

The role:

  • Deliver a wide variety of server, network and cloud solutions
  • Manage your own projects and ensure they are delivered on budget and on schedule
  • Responsible for the design and installation of bespoke solutions
  • Create, build and provide in-depth project plans
  • Review and technically validate other Project Engineer install plans
  • Lead by example and demonstrate best practices
  • Ensure project stakeholders are kept up to date on progress
  • Ensure guides, documentation and standards are kept up-to-date
  • Provide guidance and act as an escalation point for Project Engineers
  • Attend client sites as required to complete project installations

Technical skills;

Essential:

  • Windows server 2008 to 2019 configuration, migration and installation
  • Hyper-V virtual server configuration, migration and installation
  • HP Server clustering and replication configuration
  • HP SAN configuration including Storage Spaces and CSV
  • Aruba (HP) Switching and VLAN configuration
  • Windows Remote Desktop Services
  • Active Directory configuration, migration and installation
  • Windows 7/8/10 operating systems
  • Microsoft Azure, AWS Cloud services

Desirable:

  • Cisco Routing and ASA Firewall experience
  • MS SQL Server migrations and installations
  • MS Exchange Server Inc. migrations to Office 365
  • Advanced Office 365 Support Inc. PowerShell experience
  • Cisco Aironet, Cisco Meraki and Ubiquiti Wireless deployments
  • VMware Server experience
  • Gamma VoIP and Asterisk/FreePBX SIP Phone systems experience
  • Leased Line, Fibre and Broadband Installations
  • Cat5/6 Cabling and Cab builds
  • Web hosting, domain name and DNS

As well as a generous salary we offer an excellent range of benefits:

  • Pension plan
  • Keep fit and healthy with a fitness allowance
  • Private Health insurance
  • 29 days holiday
  • Virtual social calendar of events

Our mission statement is to provide innovative technology solutions with integrity, whilst caring for our clients and planet. Actively encouraging and enabling our colleagues and partners to support charitable and worthwhile good causes in our communities. In line with this, we seek people who are generally kind spirited and caring towards others.

Successful candidates are subject to a basic DBS check.

Apply Now
Client Services Advisor
£21,000 - £26,000

Client Services Advisor

£21,000 - £26,000 +Bonus & Excellent Benefits

Apply Now

As a Client Services Advisor, you will be responsible in delivering exceptional customer service by taking ownership of each client contact, ensuring client issues are handled effectively and resolved in a timely manner. Our Microsoft Gold Service Team is renowned for providing excellent support service to our prestigious portfolio of clients which include The Crown Estate, JLL, Cushman Wakefield and British Land to name but a few. 

This position is ideal if you have experience in IT support and are looking to work for an innovative, progressive and fast-growing managed services provider.

The role:

  • First point of contact for all incoming phone calls and emails
  • Handling new/existing requests and resolve in a timely manner
  • Responsible for delivering exceptional customer service
  • Raising and packaging tickets following Company standards
  • Providing technical support and initial troubleshooting
  • Ensuring SLAs (Service Level Agreements) are being met
  • Identifying and escalating priority issues as and when required

You will:

  • Be experienced working in a customer service environment
  • Have excellent communication skills
  • Be able to work under pressure
  • Be passionate about customer care and willing to go the extra mile
  • Have excellent telephone skills
  • Be tech savvy and looking for a career in IT
  • Be a logical thinker
  • Have excellent organisational and prioritisation skills
  • Be willing to travel to client sites as and when required

As well as a generous salary we offer an excellent range of benefits:

  • Pension plan
  • Keep fit and healthy with a fitness allowance
  • Private Health insurance
  • 29 days holiday
  • Virtual social calendar of events

We are proud to be a company that is different, but not just for the sake of it. We take great pride in the fact that we are a community, and as a community, everyone contributes and is treated equally. 

Successful candidates are subject to a basic DBS check.

Apply Now
Lead .NET Developer, Remote or On-site
£41,000 - £50,000

Lead .NET Developer, Remote or On-site

£41,000 - £50,000 +Excellent Benefits

Apply Now

An exciting opportunity to work with a progressive and innovative software development house as a Lead .NET Developer, utilising your experience of back end technologies to help continue our transition to Azure Micro Services.

You will also need to be forward thinking and progressive, and willing to adopt the very latest technologies as and when they emerge. This is reflected in everything we do as we plan for the road ahead and continue to lead the way technically in the industries we work in.

The skills you should have are as follows:

  • .NET core
  • Service Fabric
  • Azure (Service Bus, Azure SQL)
  • Microservices
  • TDD
  • DDD
  • Experience with version control (Git) is desirable 

As well as a generous salary we offer an excellent range of benefits:

  • Pension plan
  • Keep fit and healthy with a fitness allowance
  • Private Health insurance
  • 29 days holiday
  • Virtual social calendar of events 

The ITVET Group are a fast-growing Technology Solutions provider based in Bishop's Stortford, with clients all over the UK, who offer a wide range of professional Managed IT & Communication services. Alongside this, the software development arm of ITVET offers a range of SAAS based software applications to support the needs of their clients.

We have a suite of innovative and unique products including RetailReport, which is transforming the Retail Property management landscape, UltraHR, Entire Hotel and our own in-house Technology platform, which is transforming how technology companies work.

With clients which include The Crown Estate, for whom we provide the IT & Communications for all of Regent Street, JLL, Cushman Wakefield and British Land to name but a few. Many of these clients also use our RetailReport data analytics software.

We are proud to be a company that is different, but not just for the sake of it. We take great pride in the fact that we are a community, and as a community, everyone contributes and has a voice and is treated equally. We are passionate and dedicated, not just in developing ground breaking and innovative software, but in everything we do as a community.

ITVET welcomes and considers applications from all candidates. In addition to our benefits package, we also offer Tier 2 Sponsorship and assistance with moving costs.

Successful candidates are subject to a basic DBS check.

Apply Now
Senior Front-End Developer, Angular - Remote or O
£50,000 - £55,000

Senior Front-End Developer, Angular - Remote or O

£50,000 - £55,000 +Excellent Benefits

Apply Now

An exciting opportunity to work with a progressive and innovative software development house as a Lead Web Developer, utilising your experience of front-end technologies with a focus on Angular 10. It would be useful if you have some understanding of Micro Services, as we are midway through a transition to the Azure Micro-Services platform.

You will also need to be forward thinking, progressive and willing to adopt the very latest technologies, as and when they emerge. This is reflected in everything we do as we plan for the road ahead, and continue to lead the way technically for the industries we work in.

The skills you should have are as follows:

  • Angular 10
  • Experience with RESTful services
  • Strong expertise with HTML, CSS, and writing cross-browser compatible code
  • Familiar with testing frameworks such as Jasmine
  • Broad knowledge of the web platform (HTTP, web performance, web security, frameworks)
  • Experience with build tools (Grunt, Bower, Webpack, etc)
  • Experience with version control (Git)

As well as a generous salary we offer an excellent range of benefits:

  • Pension plan
  • Keep fit and healthy with a fitness allowance
  • Private Health insurance
  • 29 days holiday
  • Virtual social calendar of events

The ITVET Group are a fast-growing Technology Solutions provider based in Bishop's Stortford, with clients all over the UK, who offer a wide range of professional Managed IT & Communication services. Alongside this, the software development arm of ITVET offers a range of SAAS based software applications to support the needs of their clients.

We have a suite of innovative and unique products including RetailReport, which is transforming the Retail Property management landscape, UltraHR, Entire Hotel and our own in-house Technology platform, which is transforming how technology companies work.

With clients which include The Crown Estate, for whom we provide the IT & Communications for all of Regent Street, JLL, Cushman Wakefield and British Land to name but a few. Many of these clients also use our RetailReport data analytics software.

We are proud to be a company that is different, but not just for the sake of it. We take great pride in the fact that we are a community, and as a community, everyone contributes and has a voice and is treated equally. We are passionate and dedicated, not just in developing ground breaking and innovative software, but in everything we do as a community.

ITVET welcomes and considers applications from all candidates. In addition to our benefits package, we also offer Tier 2 Sponsorship and assistance with moving costs.

Successful candidates are subject to a basic DBS check.

Apply Now
Software Sales
£40,000 - £90,000

Software Sales

£40,000 - £90,000 OTE + Excellent Benefits inc. car or car allowance

Apply Now

An exciting opportunity to join the software development division of the ITVET Group, working at the company's headquarters in Bishop's Stortford. We are looking for a talented and enigmatic person with a proven track record in software sales, to help sell our unique and innovative range of software applications. Some of which are well established, such as our industry acclaimed and ground-breaking RetailReport application, but also to help launch one of our exciting and new applications, UltraHR.

This role would suit a forward thinking, career focused, salesperson looking to build a long-term career with an innovative and forward-thinking company.

You will be:

  • Experienced in software sales, preferably Saas based
  • Self-motivated and confident in your ability to close sales
  • Focused on developing your career, and growing with our company
  • Able to communicate and manage clients at all levels
  • Outgoing, likeable and confident in your own personality, with high energy levels
  • Able to work on own initiative with a proactive nature
  • Fluent in English (additional language skills would also be an advantage)
  • Willing to travel overseas and represent our company at trade shows & exhibitions

Any SaaS (software as a service) knowledge would be highly advantageous, along with a good understanding of IT services and products.

As well as a generous salary we offer an excellent range of benefits:

  • Pension plan
  • Keep fit and healthy with a fitness allowance
  • Private Health insurance
  • 29 days holiday
  • Virtual social calendar of events

Benefits of working with us:

We are innovators and are proud to have established ourselves as market leaders in our field. With clients which include The Crown Estate, for whom we provide the IT & Communications for all of Regent Street, JLL, Cushman Wakefield and British Land to name but a few. Many of these clients also use our RetailReport data analytics software.

We are proud to be a company that is different, but not just for the sake of it. We take great pride in the fact that we are a community, and as a community, everyone contributes and has a voice and is treated equally. We are passionate and dedicated, not just in developing ground breaking and innovative software, but in everything we do as a community.

Successful candidates are subject to a basic DBS check.

Apply Now
1st Line IT Support Engineer
£27,000 - £31,000

1st Line IT Support Engineer

£27,000 - £31,000 +Bonus & Excellent Benefits

Apply Now

As a 1st Line IT Support Engineer, you will be playing a key role to deliver first class IT support in a multitude of different technologies. Our Microsoft Gold Service Team is renowned for providing excellent support service to our prestigious portfolio of clients which include The Crown Estate, JLL, Cushman Wakefield and British Land to name but a few. 

This position is ideal if you have experience in IT support and are looking to work for an innovative, progressive and fast-growing managed services provider.

The role:

  • Providing 1st line support for all incoming queries
  • Providing fault resolution both remotely and on clients site
  • 1st line troubleshooting, resolving issues to completion
  • Be an escalation point for the Service Desk Team
  • Carrying out on site installations, audits and configuration of workstations
  • Delivering exceptional customer service and going the extra mile
  • Understanding client networks and making changes as required
  • Prioritising workload to meet agreed SLAs
  • Travelling to client sites and being part of the out of hours on-call rota

You will: 

  • Have knowledge of MS Office (all versions), Antivirus and Backup applications
  • Be a logical troubleshooter with common sense
  • Have good knowledge of Server 2012/2016/2019 and Windows 8/10 operating systems
  • Have knowledge of 365 Exchange Online and Active Directory administration
  • Have excellent communication skills
  • Be able to work under pressure and on your own initiative
  • Desirable - Firewall and Router administration
  • Desirable - Networking and connectivity skills
  • Desirable - Virtualisation technologies (VMWare & Hyper-V)

As well as a generous salary we offer an excellent range of benefits:

  • Pension plan
  • Keep fit and healthy with a fitness allowance
  • Private Health insurance
  • 29 days holiday
  • Virtual social calendar of events

We are proud to be a company that is different, but not just for the sake of it. We take great pride in the fact that we are a community, and as a community, everyone contributes and is treated equally. We operate a performance-based profit share scheme, so everyone can enjoy our not insubstantial successes.

 Successful candidates are subject to a basic DBS check.
Apply Now
2nd Line IT Support Engineer
£31,000 - £36,000

2nd Line IT Support Engineer

£31,000 - £36,000 +Bonus & Excellent Benefits

Apply Now
 

Based at our Bishops Stortford office you will be part of our Microsoft Gold certified Service Desk Team, dealing with 2nd Line technical issues for our clients. The majority of the time you will be providing remote support, but there will also be times when you will be required to visit our clients to carry out remedial and proactive maintenance which occasionally may be out of hours or at weekends. 

As we are a managed services provider our engineers are trained to the highest standards in a multitude of different technologies, so this position is ideal if you are looking for a career with real progression. 

You will: 

  • An experienced, and talented engineer who is looking to take the next step in their career.
  • Be a logical troubleshooter with common sense
  • Be able to communicate well with clients and colleagues alike
  • Be a real team player with empathy for clients and colleagues alike
  • Be able to work under pressure and on your own initiative
  • Be willing to go the extra mile for our clients without being asked
  • Willing to be part of the out of hours on-call rota
  • Smart both mentally and in physical appearance
  • Fluent English speaking.

Skills required:

  • MCITP level, or willing to prove ability to support at this level from previous or current position
  • Support of MS Office - all versions.
  • Knowledge of Antivirus applications.
  • Knowledge of Backup applications.
  • Windows 7/8/10 Operating systems.
  • Active Directory administration & Support
  • 365 Exchange Online
  • Wireless Configuration & Support
  • Firewall and Router administration
  • Advanced networking and connectivity skills
  • Server Support & Administration
  • Exchange migrations to 365 and configuration

It would also be nice if you had some experience in:

  • Higher level understanding of networking (VLANs, switch configurations, etc)
  • PowerShell scripting
  • OSX desktop support
  • Web and domain skills including editing DNS records
  • Virtualisation technologies (VMWare & Hyper-V)
  • Phone system troubleshooting/configuration

Benefits of working with us:

We offer in house training across the wide range of services we offer, and encourage and assist team members through technical professional qualifications, Microsoft or Cisco etc. which we will pay for. Whilst we like our team members to touch as wide a range of technologies as possible, we also believe that it is essential that we help you discover which ones you excel at.

We are innovators, and are proud to have established ourselves as market leaders in our field. With clients which include The Crown Estate, for whom we provide the IT & Communications for all of Regent Street, JLL, Cushman Wakefield and British Land to name but a few. 

This is an excellent opportunity for someone looking to take their first or perhaps second step in a career in IT with a company, which is going places.  We are proud to be a company that is different, but not just for the sake of it. We take great pride in the fact that we are a community, and as a community, everyone contributes and has a voice and is treated equally. Which is why we operate a performance based profit share scheme, so everyone can enjoy our not insubstantial successes. We are passionate and dedicated but that’s not just in providing the highest possible level of service, or that we develop ground breaking and innovative software, but in everything we do together as a community.

As well as a generous salary we offer an excellent range of benefits:

  • Pension plan
  • Keep fit and healthy with a fitness allowance
  • Private Health insurance
  • 29 days holiday
  • Virtual social calendar of events

Successful candidates are subject to a basic DBS check.

Apply Now
Deployment Engineer
£25,000 - £28,000

Deployment Engineer

£25,000 - £28,000 +Bonus & Excellent Benefits

Apply Now

At ITVET group we are committed to breaking the boundaries in IT Managed Services. Our passionate, expert team is dedicated to driving our client's technology forward, through innovation and perseverance. We are proud to be a company that is different, but not just for the sake of it. We take great pride in the fact that we are a community, and as a community, everyone contributes, has a voice and, is treated equally. 

Job Summary:

As a Deployment Engineer, you will be assisting with Project builds, configurations and on-site deployments.

Key Responsibilities Include:

  • Assisting with build & configuration of; servers, network switches, firewalls, routers, phone systems, office & public WiFi
  • Maintaining build standards and guides where required
  • Attending client sites to complete installs and ensuring plans are followed to company standards
  • Prioritising ticket resolution workload on predefined Service Level Agreements
  • Deploying workstations using WDS (Windows Deployment Services)
  • Maintaining WDS (Windows Deployment Services)
  • Supporting the Project team with completing documentation and adding relevant information to our internal systems
  • Communicating with clients in a professional manner; keeping them informed of work updates
  • Installing basic data cabling
  • Installing & mounting basic IT equipment onto walls/ceilings

Knowledge, Skill & Experience Required:

  • Have some experience in a similar role, or have a keen interest in IT
  • Be a logical trouble-shooter who applies common sense to problem solving
  • Be able to communicate well with clients and colleagues alike
  • Able to work under pressure and on your own initiative
  • Be a team player, with empathy for clients and colleagues alike

As well as a generous salary we offer an excellent range of benefits:

  • Pension plan
  • Keep fit and healthy with a fitness allowance
  • Private Health insurance
  • 29 days holiday
  • Virtual social calendar of events

Our mission statement is to provide innovative technology solutions with integrity, whilst caring for our clients and planet. Actively encouraging and enabling our colleagues and partners to support charitable and worthwhile good causes in our communities. In line with this, we seek people who are generally kind spirited and caring towards others.

Successful candidates are subject to a basic DBS check.

Apply Now
3rd Line Support Engineer
£36,000 - £43,000

3rd Line Support Engineer

£36,000 - £43,000 +Bonus & Excellent Benefits

Apply Now

Based at our Bishops Stortford office you will be part of our Microsoft Gold certified Service Desk Team, dealing with 2nd and 3rd Line technical issues for our clients. The majority of the time you will be providing remote support, but there will also be times when you will be required to visit our clients to carry out remedial and proactive maintenance which occasionally may be out of hours or at weekends. 

As we are a managed services provider our engineers are trained to the highest standards in a multitude of different technologies, so this position is ideal if you are looking for a career with real progression. 

You will: 

  • An highly experienced and talented engineer who is looking to take the next step in their career.
  • Be a logical troubleshooter with common sense, who is able to resolve issues that others cannot
  • Be able to communicate well with clients and colleagues alike
  • Have a high level of technical skills and knowledge (Breadth & Depth)
  • Be able to work under pressure and on your own initiative
  • Be willing to go the extra mile for our clients without being asked
  • Willing to be part of the out of hours on-call rota
  • Be willing to assist colleagues with technical advice and guidance
  • Fluent English speaking.

Skills required:

  • MCITP level, or willing to prove ability to support at this level from previous or current position
  • Vmware/Hyper-V virtual server configuration
  • Server configuration and troubleshooting
  • Exchange migrations to 365
  • Active Directory support & configuration
  • Advanced Firewall and Router administration
  • Server migrations and installations
  • Good knowledge of leading Backup applications
  • Wireless Configuration & Support
  • 365 Exchange Online, with preferably Powershell experience
  • Advanced support of MS Office - all versions.
  • Windows 7/8/10 Operating systems.
  • Wireless Configuration & Support
  • Advanced Firewall and Router administration
  • Advanced networking and connectivity skills
  • High level of proficiency in the following networking infrastructure: TCP/IP, SSL, BGP, VPN routing and switching protocols a distinct advantage
  • Willingness to own a problem through to solution

It would also be nice if you had some experience in:

  • PowerShell scripting
  • Web and domain skills including editing DNS records
  • Azure configuration and administration
  • Knowledge of SAN configuration and administration
  • Hyper-V in a clustered environment
  • SQL Server administration
  • Some Cisco knowledge
  • Phone system troubleshooting/configuration
  • OSX desktop support

Benefits of working with us:

We offer in house training across the wide range of services we offer and encourage and assist team members through technical professional qualifications, Microsoft or Cisco etc. which we will pay for. Whilst we like our team members to touch as wide a range of technologies as possible, we also believe that it is essential that we help you discover which ones you excel at.

We are innovators and are proud to have established ourselves as market leaders in our field. With clients which include The Crown Estate, for whom we provide the IT & Communications for all of Regent Street, JLL, Cushman Wakefield and British Land to name but a few. 

We are proud to be a company that is different, but not just for the sake of it. We take great pride in the fact that we are a community, and as a community, everyone contributes and has a voice and is treated equally. Which is why we operate a performance based profit share scheme, so everyone can enjoy our not insubstantial successes. We are passionate and dedicated but that’s not just in providing the highest possible level of service, or that we develop ground breaking and innovative software, but in everything we do together as a community.

As well as a generous salary we offer an excellent range of benefits:

  • Pension plan
  • Keep fit and healthy with a fitness allowance
  • Private Health insurance
  • 29 days holiday
  • Virtual social calendar of events

 

Apply Now

Discover your next challenge

Please select one of our open vacancies from the list on the left to view more information.