HOME\ ABOUT US \ VALUES \ OUR PEOPLE

We invest in our people

  • We encourage training and progression
  • We strive for employees to reach their full potential with opportunities of promotion
  • We’re a living wage accredited employer
  • We often award pay rises to recognise and reward effort
  • We celebrate and reward success
HOME\ ABOUT US \ VALUES \ OUR PEOPLE

We invest in our people

  • We encourage training and progression
  • We strive for employees to reach their full potential with opportunities of promotion
  • We’re a living wage accredited employer
  • We often award pay rises to recognise and reward effort
  • We celebrate and reward success
ITVET team with Living Wage overlay
ISO 27001
ISO 22301
ISO 14001
ISO 9001
SSIP Certification


Values-based recruitment builds a like-minded team

We focus on qualities

We actively recruit like-minded people, focusing on qualities like kindness and empathy, and people who want to make a real difference. We’re willing to hire people who may need training and mentoring into their role if they possess like-minded values and the drive to work with us.

Fostering a kind and caring culture

Our company is made up of genuinely kind and caring people. Empathy is a very important trait when you offer customer service and IT support. This is why we actively encourage these qualities and include them as a core part of our employee reviews.

ITVET personal attributes checklist

  • Kindness
  • Team player
  • Caring approach
  • Seeks to make a difference
  • Empathetic

We believe empathy is an intrinsic part of our service. Having a team that are supportive and caring is why we achieve such high levels of customer service that set us apart from our competitors.

We reject a poor working culture

Stressful ways of working

Unrealistic expectations

Expectation to work during time off

Constant deadlines

Stretched targets

Expectation to sit at a desk all day with no screen breaks

We encourage positive working habits

A culture of thriving mental health

We aim for sustainable business growth

Realistic expectations

Our team gives their best every day

Regular breaks are encouraged

Good work-life balance

A strong culture of training & mentoring

  • We encourage a nurturing culture of training and mentoring
  • Our HR software ensures that we’re aware of any specific skills gaps
  • We offer fully funded training opportunities
  • We conduct regular employee reviews to agree on SMART objectives
  • Employees are given time off for study and exams
  • All personal achievements are recorded
  • We have built our own in-house HR software called Ultra HR to track all career objectives
  • Good collaboration between the manager and team

Fully supported technical career paths

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Our tech team can gain certifications directly from some of the biggest software companies on the planet, like Microsoft.

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Their study is fully funded and supported, including time off to take their exams. Surrounded by technical experts, our people can gain skills quickly and actively progress in their own careers.

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We invest so heavily in our technical skills that ITVET’s IT support team are much more technically capable than employees at a similar level in other IT companies.

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Our managers understand where their technical people’s skills gaps lie and what technical certifications will help their career path.

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ITVET engineers possess a much higher level of technical skills

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The benefits of working for ITVET

A good salary is complemented by an excellent range of benefits. Whether you work at the office or at home we have a range of different perks to suit your circumstances. Your wellbeing is always paramount and our benefits package reflects this.

Find out more about our employee benefits
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Private healthcare

The wellbeing of our employees is important, so we provide you with access to private healthcare.

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Enhanced pension scheme

Our contributory pension scheme allows all our employees to save securely for the future.

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Fully funded health & fitness membership

Every ITVET employee has the option to keep fit and healthy with access to their own choice of health & fitness membership.

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Profit share

Our performance-based profit share scheme allows colleagues to enjoy our successes each year.

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Free breakfast & lunch

Our kitchen is always fully stocked so colleagues can enjoy a healthy, tasty breakfast and lunch every day.

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Free tea & coffee

Keep yourself fuelled during the day with our state of the art coffee machine and tea making facilities.

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Free fruits & snacks

We provide a wide range of fruit for all employees to enjoy, to encourage a healthy lifestyle.

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Charity volunteering scheme

Every employee is entitled to three fully paid days a year to volunteer for their chosen charity.

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Social events

As we like to let our hair down and have fun after a hard day’s work, we have an exciting social calendar.

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Free parking

No need to pay or struggle for parking – We have a dedicated parking area for all employees.

Chat with our friendly team