Hotel IT support

Keep your hotel running flawlessly and guests happy with reliable IT support

Running a hotel leaves no room for downtime. Our specialised hotel IT support ensures your front desk, guest WiFi, and in-room technologies operate smoothly day and night. Whether you manage a boutique hotel or a multi-site chain, we deliver fast, reliable support tailored to the hospitality industry.

From a 24/7 service desk to proactive monitoring, ongoing maintenance, and on-site assistance, we help you provide exceptional guest experiences while staying secure, connected and fully compliant.

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5-star IT support for hotels

Technology is at the heart of your guest experience. It starts with the initial booking right through to check-in and use of hotel facilities such as WiFi, telephones, restaurant, or conference suite. Our 360° IT support for hotels covers all your technology needs and keeps your hotel moving around the clock.

Tailored hotel IT support

Your dedicated account manager learns your challenges, needs, and business goals to create a tailored hotel IT support package.

Technical integrations

We can design, integrate, and manage your complex systems to ensure that your hotel runs smoothly and efficiently.

A person using a tablet device on a desk.

Hotel management dashboard

Manage all your data from one, easy-to-use dashboard. Set up automatic reporting and custom alerts to keep your finger on the pulse.

A person pointing at graphs on a screen with a pen.

24/7 service desk

We can provide a 24/7, UK-based service desk. If you experience any IT issues, we resolve them as quickly as possible to minimise downtime and disruption to your hotel operations and guests.

Next-level connectivity

Increase guest satisfaction with fast, reliable, and secure WiFi. We can set up WiFi anywhere in the hotel including in your guest rooms and communal areas like the lounge or reception.

A woman sitting at a desk using a phone.

Phone systems

Enhance your guest experience, boost employee collaboration, and improve operational efficiency with a reliable hotel phone system tailored to your needs.

24/7 monitoring

We monitor your network and systems around the clock. This means we can resolve issues quickly before they disrupt your service to your guests.

Advanced protection against cyber threats

We implement resilient cyber security measures with all our hotel IT services as standard. Using market-leading solutions, we protect your hotel guests and your business against potential attacks.

Tailored hotel IT support

Your dedicated account manager learns your challenges, needs, and business goals to create a tailored hotel IT support package.

Technical integrations

We can design, integrate, and manage your complex systems to ensure that your hotel runs smoothly and efficiently.

Hotel management dashboard

Manage all your data from one, easy-to-use dashboard. Set up automatic reporting and custom alerts to keep your finger on the pulse.

24/7 service desk

We can provide a 24/7, UK-based service desk. If you experience any IT issues, we resolve them as quickly as possible to minimise downtime and disruption to your hotel operations and guests.

Next-level connectivity

Increase guest satisfaction with fast, reliable, and secure WiFi. We can set up WiFi anywhere in the hotel including in your guest rooms and communal areas like the lounge or reception.

Phone systems

Enhance your guest experience, boost employee collaboration, and improve operational efficiency with a reliable hotel phone system tailored to your needs.

24/7 monitoring

We monitor your network and systems around the clock. This means we can resolve issues quickly before they disrupt your service to your guests.

Advanced protection against cyber threats

We implement resilient cyber security measures with all our hotel IT services as standard. Using market-leading solutions, we protect your hotel guests and your business against potential attacks.

99

CUSTOMER SATISFACTION

15

YEARS IN IT SUPPORT

4000

USERS SUPPORTED

500

CLIENTS SUPPORTED

Let’s collaborate

From offering expert advice to solving complex problems, we’re to help.

Book a free consultation

The ITVET team standing outside the head office.

Why work with us

Your trusted tech partner for all your IT needs

IT solutions designed specifically for hotels

We have a highly certified team of IT experts who have extensive experience in delivering the best-in-class IT support for hotels. Our technical expertise coupled with a solid understanding of your industry allows us to create tailored solutions that meet the needs and challenges unique to the hotel industry.

Rapid response

We pride ourselves on our rapid response times. If you experience any IT issues, we resolve them as quickly as possible to minimise downtime and disruption to your business.

Out of hours support

Hotels are a 24/7 business. This is why we provide a 24/7 IT help desk all year round to keep your hotel running smoothly around the clock.

Single point of contact

As your technology partner, we become your single point of contact and liaise directly with third-party vendors. Having one supplier that deals with everything makes life easier so you can focus on your keeping your hotel guests happy.

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