Managed IT services for retail

Unlock your shopping centre’s potential with tailored IT solutions

Our fully managed IT services for retail handle all your technology needs, so you can focus on enhancing tenant satisfaction and boosting revenue. With years of experience working with flagship shopping centres, we understand the unique challenges of managing complex retail environments. Our tailored IT solutions improve efficiency, ensure security, and help you stay ahead in todayโ€™s competitive market.

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SSIP Certification

Our retail IT services

Our bespoke retail IT services are specifically tailored to meet the complex needs of shopping centres, retail parks, and mixed-use assets.

  • Retail IT Support

    Keep your retail business running smoothly and efficiently with fast, reliable, and secure IT support.

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  • Retail Network Solutions

    Reliable and secure retail network solutions and support to power your shopping centre.

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  • Retail Cloud Solutions

    Operate more efficiently and keep your data secure with a range of cloud solutions for retail.

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  • Retail WiFi Solutions

    Keep up with the pace of the retail industry with our superfast and reliable WiFi solutions.

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  • Retail Cyber Security Solutions

    Protect your retail properties with industry-leading cyber security products and 24/7 monitoring.

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  • Retail Communication Systems

    Keep every part of your retail store connected with reliable phone systems geared up for heavy use and communal areas.

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350

+

RETAIL CLIENTS

4000

+

STORES SUPPORTED

99

%

CUSTOMER SATISFACTION

15

+

YEARS IN RETAIL

Our clients

Weโ€™re a trusted partner to over 350 retail clients. Read our case studies to find out how we help them succeed.

Intu Debenture

We mobilised 1360 retail units with a short lead time of just 40 days while maintaining outstanding levels of service.

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Queensgate Shopping Centre

We mobilised switches, managed the network, and deployed technology focused on the clientโ€™s needs over a three-year period.

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Who we work with

Property developers

Asset & fund managers

Property managers

Shopping centre management teams

Retail tenants

The ITVET team standing outside the head office.

Why work with us

Your trusted tech partner for all your IT needs

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Retail experts

We have an extensive portfolio of over 350 retailย clients,ย supportingย over 4000 retailย stores. Our client-base includesย blue-chip property management companies such as JLL, Savills, andย The Crown Estate.

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Single point of contact

As your technology partner, we become your single point of contact and liaise directly with third-party vendors. Having one supplier that deals with everything makes life easier so you can focus on core business activities.

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24/7 IT support

We offer a 24/7 IT help desk to match the long working hours in retail, including busy bank holidays andย late nightย shopping.ย โ€‹

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Business continuity

We offer comprehensive disaster recovery solutions to ensure your shopping centre operates seamlessly. Our services include robust data backups and failover systems, minimising downtime for critical systems such as CCTV, lifts, and HVAC.

Partner with ITVET

We work with the best in retail

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Green Icon of Our Planet

We work in harmony with our environment

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    Weโ€™re certified with ISO 14001 for environmental management
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    We have several initiatives to reduce consumption, including paperless working
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    Sustainable processes are business as usual for us
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    We provide free environmental consultations
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    We actively support a circular economy
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    Our technology enables all buildings to become more energy efficient
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    Weโ€™ve reduced our travel and carbon footprint

What our
clients say

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ITVET have always been friendly and responsive to our needs. Any time there has been a fault, breakdown, or malfunction with our IT software or hardware, ITVETโ€™s professional technical support team has always provided us with a solution.

Grosvenor Shopping Centre

General Manager

The professional, knowledge and service provided by ITVET really is second to none. Always calm and willing to help and go the extra mile. I cannot thank you all enough for the support and help.

Queensgate Shopping Centre

Network Administrator

ITVET have proven to be professional and reliable in all aspects of their services they provide to the shopping centres. Any issues are resolved efficiently with minimum downtime experienced. I would fully recommend ITVET to any business.

Shrewsbury Shopping Centre

Centre Director

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