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Retail IT services

Simplify retail operations and boost revenue with technology

Our fully managed retail IT services take care of all your technology needs so you can focus on driving more sales. With extensive experience of working with retail clients, we understand the challenges faced in today’s fast-paced and complex retail environment. Our retail IT solutions are tailored to your specific needs to help you compete in the tough market conditions.

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SSIP Certification

Our retail IT services

Our bespoke retail IT services are tailored to meet your business challenges and deliver better yields.

  • Retail IT Support

    Keep your retail business running smoothly and efficiently with fast, reliable, and secure IT support.

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  • Retail Network Solutions

    Reliable and secure retail network solutions and support to power your shopping centre.

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  • Retail Analytics Software

    Drive every aspect of your shopping centre’s performance from one, easy-to-use dashboard.

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  • Retail Cloud Solutions

    Operate more efficiently and keep your data secure with a range of cloud solutions for retail.

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  • Retail WiFi Solutions

    Keep up with the pace of the retail industry with our superfast and reliable WiFi solutions.

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  • Retail Cyber Security Solutions

    Protect your retail properties with industry-leading cyber security products and 24/7 monitoring.

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  • Retail Communication Systems

    Keep every part of your retail store connected with reliable phone systems geared up for heavy use and communal areas.

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350

+

RETAIL CLIENTS

4000

+

STORES SUPPORTED

99

%

CUSTOMER SATISFACTION

15

+

YEARS IN RETAIL

Our clients

We’re a trusted partner to over 350 retail clients. Read our case studies to find out how we help them succeed.

Intu Debenture

We mobilised 1360 retail units with a short lead time of just 40 days while maintaining outstanding levels of service.

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Queensgate Shopping Centre

We mobilised switches, managed the network, and deployed technology focused on the client’s needs over a three-year period.

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Retail Report logo

Drive performance across your property portfolio with Retail Report

Our shopping centre management and retail analytics software is revolutionising the way you manage your assets

  • Pull all your data into a single, easy-to-use dashboard

  • Capture invaluable insights to inform decisions that maximise footfall and revenue

  • Take the pressure off your on-site teams with automated sales data collection

  • Spend less time on admin with automated reporting

  • Forecast future sales performance with sophisticated algorithms

  • Manage your tenants, units and leases at the touch of a button

  • Improve communication and actively engage with your tenants

  • Quickly assess the viability of your tenants to avoid rental arrears

Retail Report dashboards
Retail Report dashboards

Who we work with

Property managers

Shopping centre management teams

Property developers

Asset & fund managers

Retail tenants

ITVET team

Why work with us

Your trusted tech partner for all your IT needs

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Retail experts

We have an extensive portfolio of over 350 retail clients, supporting over 4000 retail stores. Our client-base includes blue-chip property management companies such as JLL, Savills, and The Crown Estate.

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Single point of contact

As your technology partner, we become your single point of contact and liaise directly with third-party vendors. Having one supplier that deals with everything makes life easier so you can focus on core business activities.

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24/7 IT support

We offer a 24/7 IT help desk to match the long working hours in retail, including busy bank holidays and late night shopping. ​

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Retail analytics software

Our feature-rich retail analytics software is revolutionising shopping centre management. Easily manage all your data streams from a single, simple dashboard. Instantly view parking, sales figures, footfall, tenancy, WiFi data and much more.

Partner with ITVET

We work with the best in retail

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Green Icon of Our Planet

We work in harmony with our environment

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    We’re certified with ISO 14001 for environmental management
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    We have several initiatives to reduce consumption, including paperless working
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    Sustainable processes are business as usual for us
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    We provide free environmental consultations
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    We actively support a circular economy
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    Our technology enables all buildings to become more energy efficient
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    We’ve reduced our travel and carbon footprint

What our
clients say

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ITVET have always been friendly and responsive to our needs. Any time there has been a fault, breakdown, or malfunction with our IT software or hardware, ITVET’s professional technical support team has always provided us with a solution.

Grosvenor Shopping Centre

General Manager

The professional, knowledge and service provided by ITVET really is second to none. Always calm and willing to help and go the extra mile. I cannot thank you all enough for the support and help.

Queensgate Shopping Centre

Network Administrator

ITVET have proven to be professional and reliable in all aspects of their services they provide to the shopping centres. Any issues are resolved efficiently with minimum downtime experienced. I would fully recommend ITVET to any business.

Shrewsbury Shopping Centre

Centre Director

Speak to an expert

    *If you’re looking for job roles please visit the ITVET careers page.