Retail IT support
Around the clock IT support to drive efficiency and satisfy tenantsÂ
We provide fast, reliable, and secure retail IT support to keep your tenants satisfied. Our 360-degree support covers every aspect of your IT infrastructure, including all your systems and devices. Our IT support for retail is tailored to meet your business needs and is delivered with a 24/7 service desk for busy retailers operating long hours.
Retail IT support
Around the clock IT support to drive efficiency and satisfy tenantsÂ
We provide fast, reliable, and secure retail IT support to keep your tenants satisfied. Our 360-degree support covers every aspect of your IT infrastructure, including all your systems and devices. Our IT support for retail is tailored to meet your business needs and is delivered with a 24/7 service desk for busy retailers operating long hours.
360° support that covers all your IT needs
Shopping centre management software
An easy-to-use software solution to transform your operations and drive performance. Manage all your assets from one central location with customisable dashboards and reports.
Tailored retail IT support
Your dedicated account manager works closely with you to create a tailored retail IT support package to meet your business needs.
Network management and support
All your tenant’s key retail systems and devices sit on the network including their CCTV and POS systems. We can manage your network to ensure that it performs efficiently and stays secure.
24/7 monitoring
We offer proactive 24/7 monitoring. This allows us to quickly detect and fix any issues with your server, network, or systems to maximise uptime and keep your tenants happy.
24/7 service desk
We can provide a 24/7, UK-based service desk. If you experience any IT issues, we resolve them as quickly as possible to minimise disruption to your tenants.
Data analytics software
Our retail analytics software is packed with powerful tools for analysing the data and forecasting future performance.
Fast and reliable WiFi
We provide fast, reliable, and secure WiFi solutions tailored to your business needs. This might include a separate guest WiFi for enhanced performance and security.
Network design & installation
Our network experts carefully design and install a resilient converged network with all your tenant’s retail systems working harmoniously together for better efficiency and security.
Bespoke phone systems
Our tailored solutions cover all your communication needs, from cloud-based phone systems to mobile phones, radios, lift intercoms, and headsets.
Enhanced cyber security
Keep your tenants and reputation safe with multi-layered protection against cyber threats. This covers business continuity, infrastructure resilience, and privacy and data protection.
Shopping centre management software
An easy-to-use software solution to transform your operations and drive performance. Manage all your assets from one central location with customisable dashboards and reports.
Tailored retail IT support
Your dedicated account manager works closely with you to create a tailored retail IT support package to meet your business needs.
Network management and support
All your tenant’s key retail systems and devices sit on the network including their CCTV and POS systems. We can manage your network to ensure that it performs efficiently and stays secure.
24/7 monitoring
We offer proactive 24/7 monitoring. This allows us to quickly detect and fix any issues with your server, network, or systems to maximise uptime and keep your tenants happy.
24/7 service desk
We can provide a 24/7, UK-based service desk. If you experience any IT issues, we resolve them as quickly as possible to minimise disruption to your tenants.
Data analytics software
Our retail analytics software is packed with powerful tools for analysing the data and forecasting future performance.
Fast and reliable WiFi
We provide fast, reliable, and secure WiFi solutions tailored to your business needs. This might include a separate guest WiFi for enhanced performance and security.
Network design & installation
Our network experts carefully design and install a resilient converged network with all your tenant’s retail systems working harmoniously together for better efficiency and security.
Bespoke phone systems
Our tailored solutions cover all your communication needs, from cloud-based phone systems to mobile phones, radios, lift intercoms, and headsets.
Enhanced cyber security
Keep your tenants and reputation safe with multi-layered protection against cyber threats. This covers business continuity, infrastructure resilience, and privacy and data protection.
We work with the best in retail​
Why work with us
Your trusted tech partner for all your IT needs
Retail experts
We have an extensive portfolio of over 350 retail clients, supporting over 4000 retail stores. Our client-base includes blue-chip property management companies such as JLL, Savills, and The Crown Estate.
Single point of contact
As your technology partner, we become your single point of contact and liaise directly with third-party vendors. Having one supplier that deals with everything makes life easier so you can focus on core business activities.
24/7 support
We offer a 24/7 service desk to match the long working hours in retail, including busy bank holidays and late night shopping.
Retail analytics software
Our feature-rich retail analytics software is revolutionising shopping centre management. Easily manage all your data streams from a single, simple dashboard. Instantly view parking, sales figures, footfall, tenancy, utilities, WiFi data and much more.
Who we work with
What our
clients say
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We are very pleased with the personal service from the ITVET engineers. They kept us fully up to date with the progress throughout the full process of the switchover. We would happily recommend ITVET for their expertise and services.
Guest Experience Host
Really fast and attentive service, kept me in the loop as to what was happening. Can’t fault the service. Thank you!
Company Representative
ITVET have proven to be professional and reliable in all aspects of their services they provide to the Shopping Centres. Any issues are resolved efficiently with minimum downtime experienced. I would fully recommend ITVET to any business.
Centre Director