Obtain high-level details of assets and handover information.

​Conduct a preliminary meeting with key personnel to understand the expectations of the audit and mobilisation requirements.

​Arrange ‘in-person’ audit to capture finer details of requirements.

​Liaise with all third-party providers to ensure a smooth handover.​

Obtain key contacts including any third-party systems, corporate IT access etc.​​ ​​

Identify and gather vital information including site photos, network, and cab diagrams.

Drill down on key services, such as backup, network security, and anti-virus.

A thorough audit of all hardware across the business.

Capture detailed records including make/model, asset tags, location, and support.​

Review services and business critical apps including email, broadband, and VPN. ​

Post audit meeting to confirm access to all systems, the install plan, and onboarding checklist are complete.​

Complete post audit onboarding meeting to flag any recommendations.​

Confirm the priorities and possible impacts of system migrations and prepare for any transitional actions.

​Send welcome pack to key members of the site team and conduct training on our dashboard.

Produce full project plan to ensure smooth transition of services.​

​Clear handover to service desk ahead of go live date to ensure full levels of service.​

Create and supply any support documentation, such as network diagrams.​​