Proactive IT support that drives tenant satisfaction and efficiency
We provide fast, reliable, and secure retail IT support to keep your shopping centre running smoothly. Our comprehensive services are designed specifically for the complex demands of large retail environments. With expert guidance, proactive monitoring, and rapid response times, we help improve operational efficiency, boost tenant satisfaction, and enhance the overall shopping experience.
Your dedicated account manager works closely with you to create a tailored retail IT support package to meet your business needs.
All your tenant’s key retail systems and devices sit on the network including their CCTV and POS systems. We can manage your network to ensure that it performs efficiently and stays secure.
We offer proactive 24/7 monitoring. This allows us to quickly detect and fix any issues with your server, network, or systems to maximise uptime and keep your tenants happy.
We can provide a 24/7, UK-based service desk. If you experience any IT issues, we resolve them as quickly as possible to minimise disruption to your tenants.
We provide fast, reliable, and secure WiFi solutions tailored to your business needs. This might include a separate guest WiFi for enhanced performance and security.
Our network experts carefully design and install a resilient converged network with all your tenant’s retail systems working harmoniously together for better efficiency and security.
Our tailored solutions cover all your communication needs, from cloud-based phone systems to mobile phones, radios, lift intercoms, and headsets.
Keep your tenants and reputation safe with multi-layered protection against cyber threats. This covers business continuity, infrastructure resilience, and privacy and data protection.
Your dedicated account manager works closely with you to create a tailored retail IT support package to meet your business needs.
All your tenant’s key retail systems and devices sit on the network including their CCTV and POS systems. We can manage your network to ensure that it performs efficiently and stays secure.
We offer proactive 24/7 monitoring. This allows us to quickly detect and fix any issues with your server, network, or systems to maximise uptime and keep your tenants happy.
We can provide a 24/7, UK-based service desk. If you experience any IT issues, we resolve them as quickly as possible to minimise disruption to your tenants.
We provide fast, reliable, and secure WiFi solutions tailored to your business needs. This might include a separate guest WiFi for enhanced performance and security.
Our network experts carefully design and install a resilient converged network with all your tenant’s retail systems working harmoniously together for better efficiency and security.
Our tailored solutions cover all your communication needs, from cloud-based phone systems to mobile phones, radios, lift intercoms, and headsets.
Keep your tenants and reputation safe with multi-layered protection against cyber threats. This covers business continuity, infrastructure resilience, and privacy and data protection.
Why work with us
We have an extensive portfolio of over 350 retail clients, supporting over 4000 retail stores. Our client-base includes blue-chip property management companies such as JLL, Savills, and The Crown Estate.
As your technology partner, we become your single point of contact and liaise directly with third-party vendors. Having one supplier that deals with everything makes life easier so you can focus on core business activities.
We offer a 24/7 help desk to match the long working hours in retail, including busy bank holidays and late night shopping.
We offer comprehensive disaster recovery solutions to ensure your shopping centre operates seamlessly. Our services include robust data backups and failover systems, minimising downtime for critical systems such as CCTV, lifts, and HVAC.
When you switch to ITVET we promise a seamless transition with minimal downtime and disruption. Our experienced mobilisation team will tightly plan and manage every aspect of the migration. We’ll work closely with all third-party providers and ensure you’re updated every step of the way.
We are very pleased with the personal service from the ITVET engineers. They kept us fully up to date with the progress throughout the full process of the switchover. We would happily recommend ITVET for their expertise and services.
Guest Experience Host
The professional, knowledge and service provided by ITVET really is second to none. Always calm and willing to help and go the extra mile. I cannot thank you all enough for the support and help.
Network Administrator
ITVET have proven to be professional and reliable in all aspects of their services they provide to the Shopping Centres. Any issues are resolved efficiently with minimum downtime experienced. I would fully recommend ITVET to any business.
Centre Director
