Retail analytics software

Transform your shopping centre management with intelligent data 

Our retail analytics software, Retail Report, is a unique service that’s revolutionising shopping centre management. Drive performance with valuable insights from every area of your shopping centre, from tenant feedback to sales figures, car park reporting, WiFi data, and much more.

ISO 27001
ISO 22301
ISO 14001
ISO 9001
SSIP Certification
Retail Report logo

Drive your centre’s performance with Retail Report

Our retail analytics software pulls all your data into one dashboard to transform your shopping centre management

  • Access intelligent insights to maximise revenue and footfall

  • Document management, communications, and crisis management at the touch of a button

  • Forecast performance, trends, and customer needs with sophisticated algorithms

  • Reduce time wasted on admin with automated reports

  • Use our system to automate the collection of sales figures from your tenants

  • Quickly access the viability of your tenants to avoid rental arrears

Retail Report dashboards













Key benefits of our retail analytics software


Save time

Save time with automated and self-serve features. Retail Report provides a single source of data so you won’t waste time aligning data from different sources and you’ll eliminate any inconsistencies.


Improve the customer experience

Gain a deeper understanding of your shoppers with data from every area of your shopping centre. Turn the data into actionable insights to improve their shopping experience.


Increase tenant occupancy

Retail tenants are attracted to busy shopping centres where they’ll make plenty of profit. Investing in Retail Report helps drive the performance of your shopping centre and ultimately increases tenant uptake.


Reduce your carbon footprint

Go paperless with Retail Report and leverage the utilities feature to reduce your carbon footprint. The utilities feature makes it easy to keep track of your utility usage, identify power-hungry devices, and prevent energy wastage.


Boost collaboration

Empower your tenants with the tools they need to drive strong returns. Retail Report boasts powerful features to make it easy to collaborate across all your retail stores. This includes a dedicated portal for each tenant where they can view key communications and see their performance data.


Increase revenue

Monetise all your secondary revenue streams with our mall commercialisation module. Gather data from concessions, pop up stands, kiosks, and much more. Easily see what’s working and maximise the revenue potential.

We work with the best in retail​

The ITVET Team Outside Their Blue Head Office In Bishop's Stortford

Why work with us

Your trusted tech partner for all your IT needs


Retail experts

We have an extensive portfolio of over 350 retail clients, supporting over 4000 retail stores. Our client-base includes blue-chip property management companies such as JLL, Savills, and The Crown Estate.


360-degree IT support

We provide 360-degree support that covers all your IT and communication needs. As well as data analytics software, we can provide IT support, WiFi, telephone systems, and much more.


24/7 support

We offer a 24/7 service desk to match the long working hours in retail, including busy bank holidays and late night shopping.


Data protection is a priority

We’re ISO 27001:2013 – Information Security Management certified. We have robust data privacy policies in place to protect our clients and our data storage are fully GDPR compliant.

Partner with ITVET

Who we work with

Property managers

Shopping centre management teams

Property developers

Asset & fund managers

Retail tenants

Green Icon of Our Planet

We work in harmony with our environment

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    We’re certified with ISO 14001 for environmental management
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    We have several initiatives to reduce consumption, including paperless working
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    Sustainable processes are business as usual for us
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    We provide free environmental consultations
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    We actively support a circular economy
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    Our technology enables all buildings to become more energy efficient
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    We’ve reduced our travel and carbon footprint

What our
clients say

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It is a breath of fresh air to partner with an IT company like ITVET. From the onboarding, where the Projects team were absolutely fantastic in hand holding the Centre across the finishing line, to the Service Desk Team, who are so patient with us, and they really make things easy.

Harvey Centre

Centre Manager

Really fast and attentive service, kept me in the loop as to what was happening. Can’t fault the service. Thank you!

Mermaid Quay

Company Representative

ITVET have proven to be professional and reliable in all aspects of their services they provide to the Shopping Centres. Any issues are resolved efficiently with minimum downtime experienced. I would fully recommend ITVET to any business.

Shrewsbury Shopping Centre

Centre Director

Speak to an expert

    *If you’re looking for job roles please visit the ITVET careers page.