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Retail analytics software

Transform your shopping centre management with intelligent dataย 

Our retail analytics software, Retail Report, is a unique service that’s revolutionising shopping centre management. Drive performance with valuable insights from every area of your shopping centre, from tenant feedback to sales figures, car park reporting, WiFi data, and much more.

SSIP Certification
Retail Report logo

Drive your centre’s performance with Retail Report

Our retail analytics software pulls all your data into one dashboard to transform your shopping centre management

  • Access intelligent insights to maximise revenue and footfall

  • Document management, communications, and crisis management at the touch of a button

  • Forecast performance, trends, and customer needs with sophisticated algorithms

  • Reduce time wastedย on admin withย automated reports

  • Use our systemย to automate theย collection of salesย figures from yourย tenants

  • Quickly access the viability of your tenants to avoid rental arrears

Retail Report dashboards

350

+

RETAIL CLIENTS

4000

+

STORES SUPPORTED

99

%

CUSTOMER SATISFACTION

15

+

YEARS IN RETAIL

Key benefits of our retail analytics software

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Save time

Save time with automated and self-serve features.ย Retailโ€ฏReport provides aโ€ฏsingle source ofโ€ฏdataโ€ฏso you wonโ€™t wasteโ€ฏtime aligning dataโ€ฏfrom different sourcesโ€ฏand youโ€™ll eliminateโ€ฏany inconsistencies.

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Improve the customer experience

Gain a deeperย understanding of your shoppers with data from every area of your shopping centre. Turn the data into actionable insights to improve theirย shopping experience.

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Increase tenant occupancy

Retail tenants are attracted to busy shopping centres where they’ll make plenty of profit. Investingย in Retail Report helps drive theย performance of your shopping centre and ultimatelyย increases tenantย uptake.

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Reduce your carbon footprint

Go paperless with Retail Report and leverage the utilities feature to reduce your carbon footprint. The utilities feature makes it easy to keep track of your utility usage, identify power-hungry devices, and prevent energy wastage.

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Boost collaboration

Empower your tenants with the tools they need to drive strong returns. Retailโ€ฏReport boasts powerful features to makeโ€ฏit easy to collaborateโ€ฏacross all your retail stores. This includes a dedicated portal for each tenant where they can view key communications and see their performance data.

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Increase revenue

Monetise all your secondary revenue streams with our mall commercialisation module. Gather data from concessions, pop up stands, kiosks, and much more. Easily see what’s working and maximise the revenue potential.

We work with the best in retailโ€‹

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The ITVET Team Outside Their Blue Head Office In Bishop's Stortford

Why work with us

Your trusted tech partner for all your IT needs

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Retail experts

We have an extensive portfolio of over 350 retailย clients,ย supportingย over 4000 retailย stores. Our client-base includesย blue-chip property management companies such as JLL, Savills, andย The Crown Estate.

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360-degree IT support

We provide 360-degree support that covers all your IT and communication needs. As well as data analytics software, we can provide IT support, WiFi, telephone systems, and much more.

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24/7 support

We offer a 24/7 service desk to match the longย working hours in retail, including busy bank holidaysย and late night shopping.

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Data protection is a priority

We’re ISO 27001:2013 –ย Informationย Security Management certified. We have robustย data privacyย policiesย inย place to protectย our clients andย ourย data storage are fully GDPRย compliant.

Partner with ITVET

Who we work with

Property managers

Shopping centre management teams

Property developers

Asset & fund managers

Retail tenants

Green Icon of Our Planet

We work in harmony with our environment

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    Weโ€™re certified with ISO 14001 for environmental management
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    We have several initiatives to reduce consumption, including paperless working
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    Sustainable processes are business as usual for us
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    We provide free environmental consultations
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    We actively support a circular economy
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    Our technology enables all buildings to become more energy efficient
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    Weโ€™ve reduced our travel and carbon footprint

What our
clients say

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It is a breath of fresh air to partner with an IT company like ITVET. From the onboarding, where the Projects team were absolutely fantastic in hand holding the Centre across the finishing line, to the Service Desk Team, who are so patient with us, and they really make things easy.

Harvey Centre

Centre Manager

The professional, knowledge and service provided by ITVET really is second to none. Always calm and willing to help and go the extra mile. I cannot thank you all enough for the support and help.

Queensgate Shopping Centre

Network Administrator

ITVET have proven to be professional and reliable in all aspects of their services they provide to the Shopping Centres. Any issues are resolved efficiently with minimum downtime experienced. I would fully recommend ITVET to any business.

Shrewsbury Shopping Centre

Centre Director

Speak to an expert

    *If you’re looking for job roles please visit the ITVET careers page.