Umbrella

Stop Certificate Security Errors when HTTPS Website is Blocked by Cisco Umbrella

 Android

1. Click Download Certificate from your mobile device
2. From your mobile device go to “Settings” > “Security” > Under “Credential Storage” select “Install from device storage” (Different android versions will list Credential Storage differently so may be listed under Advanced Settings, Other Security or Personal)
2i. You may also find these settings under “Settings” > “Additonal Settings” > “Privacy” > “Install from storage”

3. Select the “Cisco Umbrella Root CA.cer” certificate and tap Done (If prompted to verify identity enter your screen unlock PIN/password)
4. Name the certificate for your reference (e.g. “Cisco Root”), ensure Credential use is set to “VPN and apps” and then select OK

iPhone/iPad

1. Click Download Certificate from your mobile device
2. At the Install Profile screen tap “Install” and enter your passcode if prompted

3. When prompted with a warning tap “Install” again and then Done